NOC as a Service

Network Operation Center as a Service (NOCaaS)

Network Operations Center as a Service (NOCaaS) embodies a managed service model designed to accommodate a wide range of Network Operation activities and functionalities, catering to diverse industries and businesses.

SIGMA offers this all-encompassing managed service, suitable for a wide range of networks starting with medium-sized networks and scaling up to large, intricate networks, such as those in the Telecom industry. The inherent nature of SIGMA's managed services allows for effortless scalability and adaptable upgrade possibilities.

Within this Managed Service, SIGMA assumes full responsibility for all NOC operations and functionalities, including, resources, tools, and operation processes. Helping organizations have a very reliable and highly available networks.

The Service is governed by SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), empowering customers to closely monitor and exercise control over SIGMA's performance.

FOCUS AREAS

24/7 NETWORK MONITORING

The NOCaaS continuously monitors the organization's network infrastructure, devices, and services in real-time, identifying any anomalies or issues promptly.

ALERTS AND INCIDENT MANAGEMENT

The NOC team receives alerts and notifications when network problems or abnormalities are detected. They manage incidents, troubleshoot, and resolve issues to minimize downtime and disruptions.

NETWORK PERFORMANCE OPTIMIZATION

NOCaaS proactively analyzes network performance data to identify potential bottlenecks or areas for improvements, ensuring optimal network operation.

SECURITY MONITORING AND THREAT DETECTION

The NOC team implements robust security measures and monitors the network for potential cyber threats, providing an added layer of protection against unauthorized access or attacks.

CHANGE AND CONFIGURATION MANAGEMENT

NOCaaS providers handle network configuration changes and updates, ensuring that they are executed efficiently and in accordance with best practices.

REPORTING AND ANALYTICS

NOCaaS delivers regular reports and analytics on network performance, uptime, and incident response, providing valuable insights to the organization.

BENEFITS AND ROI

ENHANCED NETWORK SECURITY

The NOCaaS resources expertise in security monitoring and threat detection enhances the overall security posture of the organization's network.

24x7 SUPPORT

Organizations benefit from round-the-clock monitoring and support, ensuring rapid response to network issues and minimizing downtime.

COST EFFECTIVENESS

Outsourcing network monitoring and management to SIGMA’s NOCaaS can be more cost-effective than maintaining an in-house NOC team.

EXPERTISE AND SKILL-SETS

NOCaaS employes skilled network engineers and technicians with specialized knowledge, enhancing the organization's network management capabilities.

SCALABILITY

NOCaaS solutions are scalable, allowing organizations to adjust services based on their changing network requirements and business growth.

FOCUSING ON CORE BUSINESS

By entrusting network management to SIGMA, clients can concentrate on their core business objectives without being burdened by network-related tasks.