Echo Partners Program & Tiers

ECO PARTNERS PROGRAM

Strengthening Partnerships: Unveiling SIGMA's ECO Partners Program and Quality Commitment

In SIGMA, we believe that collaboration is often the key to success. SIGMA, a trailblazer in Digital Transformation and Services, understands the significance of partnerships in expanding its reach and delivering exceptional value to its clients. With the introduction of the ECO Partners Program (EPP), SIGMA has elevated its commitment to collaboration, defining a multi-tiered framework that not only expands its ecosystem but also ensures quality standards are upheld across the board. SIGMA’s dedication to training and coaching is the essence of the ECO Partners Program and how SIGMA's shapes each partner tier.

The ECO Partners Program ENHANCING REACH, ELEVATING QUALITY
The ECO Partners Program (EPP) serves as the cornerstone of SIGMA's approach to collaboration and market reachability. It's a structured framework that establishes partner tiers, each with distinct responsibilities, scopes, and benefits. The program not only magnifies SIGMA's outreach to clients but also reinforces its dedication to providing top-tier services. At the core of EPP lies the recognition that success is best achieved through strategic alliances and a shared commitment to excellence.

Three Tiers, One Goal SERVING CLIENTS EXCELLENTLY

Standard Tier

As the foundational level of ECO partnership, the Standard Tier represents the beginning of a journey toward collaboration with SIGMA. ECO Partners at this tier serve as extensions of SIGMA's services, aiding in reaching more clients. While the responsibilities are entry-level, the commitment to quality remains unwavering. SIGMA equips Standard Tier partners with essential resources, ensuring clients receive dependable solutions.

Standard Tier offers the following to eco-partner:
1
COVERAGE
The standard tier permits the eco-partner to encompass a particular country. To extend coverage to a regional scale, the eco-partner must undergo an upgrade to the advanced tier.
2
SCOPE OF OFFERINGS
The standard tier eco-partner possesses the authority to offer clients a predetermined range of services, typically within specific services vertical such as "Implementation Services", "Operation Services" or “Consulting Services” for instance. This will be determined according to the capabilities of the eco-partner.
3
SIGMA PARTNERSHIP SUPPORT
SIGMA equips its standard-tier eco-partners with comprehensive intellectual materials, detailed service manuals, and sales onboarding training. This empowerment enables the sales and technical staff of the eco-partner to effectively position SIGMA’s services, solutions and consulting.
4
SIGMA PRE-SALES SUPPORT
SIGMA will offer pre-sales assistance to its standard eco-partner to ensure successful deal closure. This pre-sales support will be tailored according to the analysis of deal qualifications and maturity in collaboration with the eco-partner.
5
ENGAGEMENT EXECUTION AND DELIVERY
After the deal is finalized, SIGMA will take over the responsibility of delivering and executing the resultant project through its resources maintaining quality control throughout the whole process.
6
FINANCIAL BENEFITS
The Standard ECO partner receives specific discount levels applicable to all services within its scope, providing direct financial advantages to the partner. These discount levels are established based on the EPP tier and are consistent across all services within the designated scope.

ADVANCED TIER

The Advanced Tier signifies a deeper level of engagement and expertise. Partners at this level take on more comprehensive responsibilities, engaging in a wider range of services and solutions. SIGMA's investment in training and coaching intensifies at this tier, ensuring that the partner's capabilities align seamlessly with SIGMA's quality standards. The Advanced Tier partners are poised to deliver enhanced value to clients while upholding the SIGMA ethos.

Advanced Tier offers the following to eco-partner:
1
COVERAGE
The advanced tier permits the eco-partner to encompass a particular country or multiple countries. To extend coverage to a full regional scale, the eco-partner must undergo an upgrade to the premier tier.
2
SCOPE OF OFFERINGS
The advanced tier eco-partner possesses the authority to offer clients the full spectrum of SIGMA’s services, solutions, and consulting.
3
SIGMA PARTNERSHIP SUPPORT
SIGMA equips its advanced-tier eco-partners with comprehensive intellectual materials, detailed service manuals, and sales onboarding training. This empowerment enables the sales and technical staff of the eco-partner to effectively position SIGMA’s services, solutions and consulting.

SIGMA offers special training for services delivery mechanisms according to the eco-partner scope.
4
SIGMA PRE-SALES SUPPORT
SIGMA will offer pre-sales assistance to its advanced eco-partner to ensure successful deal closure. This pre-sales support will be tailored according to the analysis of deal qualifications and maturity in collaboration with the eco-partner.
5
ENGAGEMENT EXECUTION AND DELIVERY
After the deal is finalized, SIGMA will entrust its advanced eco-partner with the responsibility of executing the engagement for specific services (example of such services are transaction-based services and some of the subscription-based services”) yet closely overseeing and maintaining quality control throughout the process.
6
FINANCIAL BENEFITS
The Advanced ECO partner receives specific discount levels applicable to all services within its scope, providing direct financial advantages to the partner. These discount levels are established based on the EPP tier and are consistent across all services within the designated scope.

PREMIER TIER

The pinnacle of ECO partnership is the Premier Tier. Partners at this level exemplify a profound commitment to excellence and an alignment with SIGMA's vision. Premier Tier partners not only provide an extensive array of services but also contribute significantly to the evolution of innovative solutions. SIGMA's training and coaching initiatives reach its peak at this level, cultivating partners who mirror SIGMA's values and exceptional standards.

Advanced Tier offers the following to eco-partner:
1
COVERAGE
The premier tier permits the eco-partner to encompass regional coverage. Being able to position SIGMA’s offerings across an entire region.
2
SCOPE OF OFFERINGS
The Premier tier eco-partner possesses the authority to offer clients the full spectrum of SIGMA’s services, solutions, and consulting.
3
SIGMA PARTNERSHIP SUPPORT
SIGMA equips its premier-tier eco-partners with comprehensive intellectual materials, detailed service manuals, and sales onboarding training. This empowerment enables the sales and technical staff of the eco-partner to effectively position SIGMA’s services, solutions and consulting.

SIGMA offers special training for all its services delivery mechanisms according to the eco-partner scope.
4
SIGMA PRE-SALES SUPPORT
SIGMA will offer full pre-sales assistance to its premier eco-partner to ensure successful deal closure. This pre-sales support will be tailored according to the analysis of deal qualifications and maturity in collaboration with the eco-partner.
5
ENGAGEMENT EXECUTION AND DELIVERY
After the deal is finalized, SIGMA will entrust its premier eco-partner with the responsibility of executing the engagement for all SIGMA’s services yet closely overseeing and maintaining quality control throughout the process.
6
FINANCIAL BENEFITS
The Premier eco-partner receives specific discount levels applicable to all services within its scope, providing direct financial advantages to the partner. These discount levels are established based on the EPP tier and are consistent across all services within the designated scope.

INVESTING IN QUALITY TRAINING AND COACHING

Central to SIGMA's approach is its dedication to maintaining quality standards across all partner tiers. While the benefits and responsibilities differ at each level, the emphasis on quality remains constant. SIGMA recognizes that success is not merely about expanding its network, but about ensuring that every client interaction upholds the integrity and excellence the company is known for. Through comprehensive training, coaching, and guidance, SIGMA extends its expertise to its partners, guaranteeing a seamless experience for clients at every tier.

ECO-PARTNER TIER ASSIGMNENT
Within the ECO PARTNER PROGRAM (EPP) screening process, ECO partners undergo an evaluation to determine the tier that most closely matches their capabilities and market presence. This comprehensive screening process encompasses various facets and ensures that the eco-partner is adequately equipped to meet clients' expectations of SIGMA's quality standards.
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