Datacenter Operation as a Service

Datacenters Operation Center as a Service (DCOaaS)

Datacenter Operation as a Service (DCOaaS) is a service model where organizations outsource the management, monitoring, and maintenance of their datacenters’ operations to a SIGMA.

Throughout this managed service, SIGMA assumes responsibility for overseeing all aspects of the datacenters, ensuring its smooth operation, and meeting the organization's IT infrastructure needs.

SIGMA offers this all-encompassing managed service, suitable for a wide range of Datacenters starting with medium-sized datacenters and scaling up to large, intricate Datacenters, such as those in the Telecom industry, large enterprises, and government entities. The inherent nature of SIGMA's managed services allows for effortless scalability and adaptable upgrade possibilities.

Within this Managed Service, SIGMA assumes full responsibility for all Datacenter’s operations and functionalities, including, resources, tools, and operation processes. Helping organizations have a very reliable and highly available datacenters.

The Service is governed by SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), empowering customers to closely monitor and exercise control over SIGMA's performance.

FOCUS AREAS

DATACENTER MONITORING

The DCOaaS continuously monitors the datacenter's performance, including server health, network connectivity, storage utilization, and cooling efficiency.

INFRASTRUCTURE MANAGEMENT

DCOaaS handles datacenter infrastructure management, including servers, storage devices, networking equipment, and power distribution units (PDUs).

SECURITY AND ACCESS CONTROL

The service provider implements robust security measures to safeguard the datacenter from physical and digital threats, ensuring controlled access to authorized personnel only.

24/7 SUPPORT AND INCIDENT MANAGEMENT

DCOaaS offers round-the-clock support, responding to incidents promptly to minimize downtime and ensure datacenter availability.

SCALABILITY AND CAPACITY PLANNING

DCOaaS providers assist organizations in scaling their datacenter resources based on changing requirements, ensuring adequate capacity for growth.

BACKUP AND DISASTER RECOVERY

The service includes setting up and managing data backups and disaster recovery plans to protect critical data and ensure business continuity.

BENEFITS AND ROI

ENHANCED DATACENTER SECURITY AND COMPLIANCE

DCOaaS providers implement rigorous security practices and ensure compliance with industry standards, reducing security risks.

CONTINUOUS MONITORING

24/7 monitoring and proactive maintenance help identify and address issues before they impact operations.

COST EFFECTIVENESS

Outsourcing datacenter operations can be more cost-effective than maintaining an in-house team, reducing capital and operational expenses.

EXPERTISE AND SKILLSETS

DCOaaS providers employ skilled datacenter professionals with specialized knowledge, ensuring efficient management and troubleshooting.

SCALABILITY

DCOaaS allows organizations to scale their datacenter resources up or down based on changing needs, optimizing resource utilization.

FOCUSING ON CORE BUSINESS

By entrusting datacenter operations to a third-party, organizations can focus on their core business activities without distractions.